Privacy Policy

Last updated: 18-06-2025

Scope Property (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Who We Are

Scope Property is an independent lettings and property management company based in Reading, Berkshire. For data protection purposes, we are the data controller.

If you have any questions, please contact:
📧 info@scopeproperty.co
📍 400 Thames Valley Park Drive, Reading, RG6 1PT

2. What Information We Collect

We may collect and process the following data:

Personal details (e.g. full name, email, phone number, address)
Application information (e.g. employment, guarantor, tenancy history)
Identification documents (e.g. passport, proof of address, student ID)
Website usage data (e.g. pages viewed, IP address via Google Analytics)
Enquiry details (via contact forms or valuation forms)

3. How We Collect Your Data

We collect your data when you:

Submit a form (e.g. contact, valuation, application, guarantor)
Email or call us
Book or manage a property viewing
Use our website (via cookies and analytics)

4. How We Use Your Data

We use your data to:

Respond to enquiries
Process rental applications
Conduct referencing and compliance checks
Manage landlord and tenant services
Provide property updates and manage communication
Improve our website performance

5. Sharing Your Data

We may share your data with trusted third parties, only when necessary:

Street.co.uk (for property management and viewings)
Property Hive (for displaying property listings)
UniHomes (for student bill services, where applicable)
Professional referencing providers
Email marketing or CRM systems (e.g. if opted-in)
Legal or regulatory bodies if required by law

We never sell your data.

6. Cookies & Analytics

We use cookies to enhance your website experience and Google Analytics to track performance.

You can manage or disable cookies via your browser settings. For more information, please see our Cookie Policy.

7. How We Store and Protect Your Data

Your data is stored securely on encrypted systems and only accessible by authorised personnel. We retain data only as long as needed for legal or operational reasons.